Technology has a long and storied history of over-promising and under-delivering. How paperless is your office today? Despite not yet achieving the paperless office, making ongoing process efficiency improvements is the real promise technology holds. If you think about it, paper is simply an output. Someone makes the decision to click print. The real process burden, and laborious time suck are the inputs. In the sales process for instance leads and prospects still have to find their way into the system.
